Tel:
01384 414001

Privacy Policy

Scope

This Privacy Policy describes how we handle your personal information for our services on the A Perry websites, www.hinges.co.uk and www.threadedbar.co.uk. By accepting the Privacy Policy and the Terms of Use in registration, you expressly consent to our collection, storage and use of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance. We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted.


Controlling and Processing Parties

When you use the A Perry websites, you agree that A. Perry & Co. (Hinges) Ltd. may process your personal information to deliver the services provided under the Terms of Use and within the framework according to the principles laid down in this Privacy Policy.


Collection of Data

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers to enable us to provide our services to you. We may collect and store the following information:

Email address, physical contact information, transactional information based on your purchases through the sites, shipping addresses, billing addresses, feedback, correspondence through our sites and correspondence sent to us as well as other information from your interaction with our sites, services and content, including computer and connection information, statistics on page views, IP address and standard web log information.

To open an account with A. Perry & Co. (Hinges) Ltd. you will be asked to complete an Account Application Form, requesting details for two Trade References. We may request additional information to authenticate yourself or if we believe you are violating site policies. We may also conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law, or if the information you provide cannot be verified.


Marketing

We do not sell or rent your personal information to third parties for their marketing purposes. Please allow 5 working days from point of contact for these details to be removed. Removing your details from receiving Marketing means you will not receive promotional information from A. Perry & Co. (Hinges) Ltd. via email, telephone fax or post. It does not remove the right for us to contact you for non-promotional reasons (ie. Order Queries).


Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customised experience. You agree that we may use your personal information to provide:

The services and customer support you request
Enforce our User Agreement
Customise, measure and improve our services, content and advertising
Tell you about our services and promotional offers based on your communication preferences
Compare information for accuracy and verify it with third parties


Our Disclosure of Your Information

We may disclose personal information to service providers, such as couriers or credit agencies. A. Perry & Co. (Hinges) Ltd. will not sell or disclose your personal details to marketing agencies.


Cookies

We use "cookies" (small files placed on your hard drive) to help analyse our web page flow, customise our services, content and advertising, measure promotional effectiveness and promote trust and safety. A few important things you should know about cookies are:

We offer certain features that are available only through the use of cookies
We use cookies to help identify you and maintain your signed-in status
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our services.


Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.


Accessing, Reviewing and Changing Your Personal Information

You can see, review and change most of your personal information by signing into your account. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law.


Security

We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. Although we work very hard to protect your privacy, third parties may unlawfully intercept or access transmissions or private communications. We do not promise, and you should not expect, that your personal information or private communications will always remain private.